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Last Updated: 26/12/2024

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At windowstudio.com.au, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.windowstudio.com.au (the "Website"). Please read this Privacy Policy carefully. By using our Website, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

 

We collect both personal and non-personal information to provide and improve our services. This includes:

a. Personal Information You Provide:

• Name, email address, phone number, and mailing address when you fill out forms, register for an account, or contact us.

• Payment information if you make a purchase through our Website.

b. Non-Personal Information Automatically Collected:

• IP address, browser type, device information, and browsing behaviour collected through cookies, analytics tools, and server logs.
   

2. How We Use Your Information

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We use the information we collect for the following purposes:

• To provide, operate, and maintain our Website and services.

• To process transactions and send order confirmations.

• To respond to inquiries, provide customer support, and communicate updates about your account or our services.

• To personalize user experience and improve our Website.

• To comply with legal obligations or enforce our terms and policies.
   

3. Sharing Your Information
 

We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our Website, processing payments, or providing services (e.g., hosting providers, payment processors).

• Legal Obligations: When required to comply with laws, regulations, or legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
   

4. Cookies and Tracking Technologies

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We use cookies and similar technologies to enhance your experience on our Website. Cookies allow us to recognize your preferences and improve functionality. You can manage your cookie preferences through your browser settings. Disabling cookies may limit some features of the Website.

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5. Your Data Rights

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Depending on your location, you may have the following rights regarding your personal information:

• Access, update, or delete your personal information.

• Opt-out of receiving marketing communications.

• Restrict or object to the processing of your data.

• Request data portability.

To exercise your rights, please contact us using the details below.

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6. Data Security

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We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

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7. Third-Party Links

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Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

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8. Children's Privacy

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Our Website is not intended for persons under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected data from a child under 18, please contact us, and we will take appropriate steps to delete the information.

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9. International Users

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If you are accessing our Website from outside Australia, your information may be transferred to, stored, and processed in Australia, where data protection laws may differ. By using our Website, you consent to the transfer of your information to Australia.

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10. Updates to This Privacy Policy

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We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the Website. Please review this policy periodically to stay informed about how we protect your information.

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11. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: adele@windowstudio.com.au
   

By using our Website, you agree to this Privacy Policy and our terms of service.